Highly accomplished Senior Lecturer and academic leader with over 15 years of experience in Entrepreneurship, Electronic Commerce, and Technology Management. Dr. Jaganathan has driven strategic initiatives as Director of Career Development Centre at Universiti Utara Malaysia and is a recognized Professional Technologist and President of the Internet Society-Malaysian Chapter. His impactful research, extensive teaching, and significant administrative contributions have earned multiple national awards, consistently advancing academic excellence and national development.
Senior Lecturer
Sintok, Kedah Darul Aman, Malaysia
→
Summary
Leads academic programs and conducts impactful research in entrepreneurship and technology management at Universiti Utara Malaysia, contributing to student development and institutional advancement.
Highlights
Instructed over 10 diverse undergraduate and postgraduate courses in entrepreneurship, e-commerce, and business management, impacting hundreds of students annually.
Published extensively with over 50 academic papers in Entrepreneurship, Electronic Commerce, and ICT, contributing significantly to institutional research output with Scopus and WoS indexed publications.
Served as President of the Internet Society-Malaysian Chapter (2022-Present), driving national-level initiatives for internet governance and digital literacy.
Received multiple Excellent Service Awards (2011, 2015, 2019) and Favourite Website Awards (2018, 2020, 2021, 2022), recognizing sustained excellence in academia and digital presence.
Conducted over 100 training sessions for faculty and students on research tools (Mendeley, Endnote) and digital platforms (WordPress, Weebly), enhancing digital literacy and research capabilities.
Director, Career Development Centre, Student Affairs Department
Sintok, Kedah Darul Aman, Malaysia
→
Summary
Directed the Career Development Centre, overseeing strategic initiatives to enhance student employability and career readiness at Universiti Utara Malaysia.
Highlights
Led the Career Development Centre for a year, implementing strategic programs to boost student employability and career readiness for over 5,000 students.
Developed and delivered career advancement programs like PENJANA KPT-CAP, directly benefiting students in their professional development.
Cultivated partnerships with external agencies and industry leaders to create internship and job placement opportunities, strengthening university-industry ties.
Lecturer
Sintok, Kedah Darul Aman, Malaysia
→
Summary
Delivered comprehensive academic instruction and contributed to research initiatives within the business management faculty at Universiti Utara Malaysia.
Highlights
Taught diverse courses in entrepreneurship, electronic commerce, and business management to undergraduate and postgraduate students for nearly a decade.
Coordinated and lectured on core subjects like Principles of Entrepreneurship and Electronic Commerce, maintaining high academic standards.
Contributed to university research, publishing papers in fields including technology management and digital entrepreneurship.
Lecturer
Kampar, Perak, Malaysia
→
Summary
Instructed entrepreneurship courses and contributed to academic programs at Universiti Tunku Abdul Rahman for two years.
Highlights
Taught multiple entrepreneurship courses, including Entrepreneurial Skills and Business Ethics, to undergraduate and postgraduate students.
Delivered foundational management principles as a tutor, ensuring a strong grasp of core business concepts for students.
President
→
Summary
Leads the Malaysian Chapter of the Internet Society, driving initiatives for internet governance and digital literacy.
Highlights
Presided over the Internet Society-Malaysian Chapter, championing policies for open internet access and digital inclusion.
Organized and oversaw national-level events and discussions on internet-related issues, engaging diverse stakeholders.
Visiting Board Member (Ahli Lembaga Pelawat)
→
Summary
Contributes to community welfare as a Visiting Board Member, advising on social development initiatives for the Department of Social Welfare.
Highlights
Provided strategic guidance and oversight to the Taman Sinar Harapan Jitra, impacting community support programs.
Collaborated with stakeholders to enhance social welfare initiatives for vulnerable populations in the region.
Vice Secretary
→
Summary
Supported the Internet Society-Malaysian Chapter in administrative and strategic functions, contributing to its operational efficiency.
Highlights
Managed administrative tasks and coordinated communication for the Internet Society-Malaysian Chapter for two years.
Assisted in the planning and execution of chapter activities and events, ensuring smooth operations and member engagement.
Auditor
→
Summary
Ensured financial transparency and accountability as an Auditor for the Internet Society-Malaysian Chapter.
Highlights
Conducted internal audits to ensure compliance with financial regulations and organizational policies.
Provided recommendations for improving financial processes and governance within the chapter.
→
Doctor of Philosophy (PhD)
Management - ICT
Courses
Information and Communication Technology Adoption among Small and Medium Enterprises in The Northern Region of Malaysia (Thesis Title)
→
Master of Business Administration
Business Administration
→
Bachelor of Technology Management
Technology Management (Hons)
Awarded By
Exabytes Group
Awarded in the Personal Website Category for www.mathijl.com, recognizing outstanding digital presence.
Awarded By
Universiti Utara Malaysia
Recognized for exceptional performance in annual performance appraisal.
Awarded By
Universiti Utara Malaysia
Recognized for outstanding contributions and commitment to service excellence.
Awarded By
School of Business Management, Universiti Utara Malaysia
Achieved a teaching score above 95%, demonstrating exceptional pedagogical effectiveness.
Awarded By
Universiti Utara Malaysia
Recognized for outstanding contributions and commitment to service excellence.
Awarded By
Universiti Utara Malaysia
Recognized for outstanding contributions and commitment to service excellence.
Published by
Journal of Advanced Research in Applied Sciences and Engineering Technology
Summary
Co-authored a bibliometric analysis exploring digital entrepreneurship adoption trends and patterns, contributing to a comprehensive understanding of the field's evolution.
Published by
Journal of Advanced Research in Marketing and Management
Summary
Investigated the influence of consumer attitudes on the adoption of self-service kiosks in quick-service restaurants among young consumers.
Published by
Journal of Advanced Research in Technology and Innovation Management
Summary
Examined how technological and consumer characteristics impact behavioral intentions toward adopting self-service checkout kiosks.
Published by
EPRA International Journal of Environmental Economics, Commerce and Educational Management
Summary
Developed a conceptual framework analyzing the mediating role of job readiness in enhancing graduate employability through career adaptability, digital literacy, and self-efficacy.
Published by
Journal of Advanced Research in Business and Management Studies
Summary
Performed a systematic literature review on digital entrepreneurship adoption by SMEs, identifying key trends, challenges, and future research directions.
Published by
EPRA International Journal of Economics, Business and Management Studies (EBMS)
Summary
Proposed a conceptual framework examining entrepreneurial orientation as a catalyst for enhancing performance in multi-franchise businesses.
Issued By
Google for Education
Issued By
Malaysia Board of Technologists (MBOT)
Issued By
Learning Resource Network, MDEC Malaysia
Issued By
Ministry of Human Resources (MOHR), Malaysia
Issued By
Ministry of Higher Education, Malaysia
Issued By
Mendeley
Issued By
Department of Higher Education, Ministry of Higher Education
Issued By
Google Cloud
Issued By
IRCA
Digital Entrepreneurship, Social Entrepreneurship, Franchise Business Management, Business Growth Management, Entrepreneurial Behavior, Startup Incubation, Business Model Canvas, Strategic Planning, Market Analysis, Entrepreneurial Educator.
Electronic Commerce, Social Commerce, Smart Retailing, ICT Adoption, Digital Marketing, Cloud Computing, Web Systems, AI Adoption, Technology Integration, E-Learning Platforms, Digital Literacy.
Lecturing, Curriculum Development, Student Supervision, Academic Mentorship, Qualitative Research, Quantitative Research, Bibliometric Analysis, Literature Review, Peer Review, Journal Editing, Research Methodology, Data Analysis, Mendeley, Endnote.
Team Leadership, Program Management, Strategic Planning, Stakeholder Management, ISO 9001:2015 Auditing, Career Development, Committee Leadership, Community Engagement, Training & Development, Institutional Management, Quality Assurance.
LimeSurvey, Weebly (Website Builder), WordPress (CMS), Blogger, Google Cloud (G Suite), ChatGPT, Canva, LinkedIn, Microsoft Office Suite.
Indian Cuisine, Traditional Cooking Methods, Event Catering, Recipe Development.
Professor Emiritus, School of Business Management, College of Business, Universiti Utara Malaysia. rzy278@uum.edu.my, +60 19-447 4666
Associate Professor (Retired), School of Business Management, College of Business, Universiti Utara Malaysia. chhoe@uum.edu.my, +60 12-493 3039
Senior Lecturer (Retired), School of Business Management, College of Business, Universiti Utara Malaysia. chhoe@uum.edu.my, +60 19-474 1607
Senior Lecturer, School of Business Management, College of Business, Universiti Utara Malaysia. khairol@uum.edu.my, +60 19-427 8189
Professor (Retired), Putra Business School, UPM Serdang. rosli@putrabs.edu.my, +60 19-451 0452
Associate Professor, Taylor's Graduate School of Management, Faculty of Business & Law, Taylors University. filzah.mdisa@taylors.edu.my, +60 18-575 8388
→
Summary
A community grant project focused on up-skilling and empowering women entrepreneurs through quality training and nurturing programs to enhance their business capabilities.
→
Summary
This university grant project focused on enhancing the creativity and entrepreneurial survival of micro and small-medium enterprises in Kedah, investigating the moderating role of government financial aid.
→
Summary
A university grant project dedicated to documenting and analyzing the success story of RNK Jaya, providing an inspiring case study for entrepreneurship.
→
Summary
An external grant project focusing on strengthening franchise business contract management in Malaysia through the implementation of Khiyar concepts.
→
Summary
An external grant project investigating the levels and factors influencing ICT adoption among rural-based SMEs across Malaysia.
→
Summary
A university grant project investigating the transformation and strategic evolution of Mutaiyas Cash & Carry Sdn. Bhd.